Insurance Distribution

CSIO Launches Version 2 of its eDocs Availability Chart

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Toronto, ON (May 25, 2017) –The Centre for Study of Insurance Operations (CSIO) is pleased to announce significant enhancements to its eDocs Availability Chart. This reference tool, originally launched in October 2016, shows which types of documents insurance companies send as eDocs for personal lines, commercial lines and farm policies.

The new enhancements include a revised design for improved user experience as well as additional information noting which insurers provide the Insured Copy as eDocs. Currently, eight insurers send the Insured Copy:

  • Intact Insurance
  • L'Unique General Insurance
  • Norfolk Mutual Insurance Company
  • Optimum General Inc.
  • Peace Hills Insurance
  • Trillium Mutual Insurance Company
  • West Wawanosh Mutual Insurance Company

"We are quite pleased to increase the value of the eDocs Availability Chart through these enhancements," states Catherine Smola, President & CEO, CSIO. "These improvements to the chart were made in direct response to enhancement suggestions we received from our members.

Members may provide feedback on the chart, including updates on eDocs availability from insurers, by emailing

In addition, CSIO has launched a brief survey – How Satisfied Are You with eDocs? – to help gather information on the use of eDocs in our industry. The survey takes less than 2 minutes to complete and enters respondents into a $100 Visa gift card prize draw.

CSIO's eDocs Availability Chart, Version 2

CSIO's updated eDocs Availability Chart

About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada's industry technology association of property and casualty insurers, software providers and over 36,000 brokers. CSIO is committed to improving the consumer's ease of doing business within the broker channel by overseeing the development, implementation and maintenance of technology standards and solutions such as eDocs, Telematics, eDelivery and eSignatures. In addition, CSIO operates CSIOnet, a secure, industry-owned platform for the efficient exchange of policy information for the broker channel. CSIO maintains offices in Toronto and Montreal. For more information, visit

SOURCE: Centre for Study of Insurance Operations (CSIO)

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