2017 Technology Conference: Overview

ICTC2017: “Disruption ⇒ New Realities, New Opportunities”

15th Annual Insurance-Canada.ca Technology Conference

Tuesday, Feb. 28, 2017 — Allstream (Beanfield) Centre, Exhibition Place, Toronto


Conference Overview
Presentation Topics
Conference Agenda

Photos from ICTC2017
Video Highlights from ICTC2017
Sponsor Directory
ICTA Awards; Broker Forum

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As technology continues to create new opportunities to better deliver insurance value, first-mover advantage goes to the innovators and disruptors. The 2017 Insurance-Canada.ca Technology Conference will help you develop strategies to protect your base and find growth opportunities.

Consider these real-world scenarios:

  • Personalized communications enhance engagement and improve CX;
  • Internet of Things data enhance precision of underwriting and pricing;
  • Cognitive computing provides better support for insurance professionals – and 24/7 direct customer service;
  • Advanced analytics and technology improve the claims process;
  • Faster innovation brings new insurance products to the sharing economy;
  • Digital communication channels are transforming advertising & marketing.

ICTC2017 will showcase practitioners, suppliers, and analysts who are proactively focusing technology's positive impact on critical business challenges such as:

  • Implementing and managing omni-channel service & distribution strategies;
  • Developing risk management services for customer value and retention;
  • Leveraging experienced underwriters and claims examiners with BI tools;
  • Using artificial intelligence / intelligent machines to restructure work;
  • Efficiently managing – and leveraging – the evolving computing environment;
  • New business models enabled by new technologies;
  • Deploying digital marketing strategies;
  • And more ...

Presentations by thought leaders, including ...

Craig Haney
Craig Haney,

Keynote: “Creating a Culture of Innovation in a Disruptive World
Craig Haney, Head of Corporate Innovation, Communitech

Big Commercial Disruption: A Case Study
Dave Kruis, Director, FairVentures
Alex Callahan, Director - Client Strategy & Business Development, Federated Insurance
Kevin Forestell, CEO, Dozr

InsurTech and MatureTech: Blending the New with the Old
Moderator: Mark Breading, Partner and Chief Research Officer, Strategy Meets Action
Sue Britton, CEO, Fin + Tech
Alice Keung, CIO, Economical Insurance
Craig Arnatt, CEO, Shephard Ashmore Insurance

See all the confirmed presentation topics.

Additional Benefits

In addition to the formal presentations, you will benefit from:

  • Networking opportunities with the faculty and your peers;
  • Vendor exhibits, displays and discussions.

Who Should Attend

  • Senior leaders with responsibility for business transformation;
  • Senior line managers responsible for delivering business case benefits from technology implementations;
  • Technology professionals evaluating analytic, business intelligence, or cognitive computing technologies;
  • Anyone in risk management or finance who needs to ensure that the IT strategy meets your ORSA requirements;
  • Business, technology, or actuarial analysts in need of techniques and tools to take a holistic view of technology's impact on new products and services.

Online Registration

Register here.

Schedule & Location

8:30am - 6:30pm, Tuesday, February 28, 2017
Registration and Continental Breakfast open at 7:30

Allstream Centre, Exhibition Place
105 Princes' Blvd., Toronto, Ontario   (M6K 3C3)

See Location & Accommodations for more details.

Mark your calendar now:

Sponsor ICTC2017

To reach this broker and insurer audience, consider these sponsorship opportunities.

Broker Forum & Technology Awards

Insurance companies are the focus of this annual Technology Conference; some brokers do attend. The broker-centric annual Broker Forum takes place the following day; many insurers attend it.

The Technology Conference will conclude with a ceremony and reception highlighting the presentation of the annual Insurance-Canada.ca Technology Awards.


If you have questions about the Technology Conference, please contact [email protected].